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Supermarket Refrigeration Problems Reported in Nine Countries

Italy and Portugal joined reports of the incident; Sweden’s Coop said six affected stores were operating normally again.

Supermarket refrigeration problems were reported in Belgium, Estonia, Finland, Ireland, Italy, Luxembourg, the Netherlands, Portugal and Sweden after temperatures rose overnight, forcing some retailers to discard food, AFP reported on 3 November. [E7]

Sweden’s Coop said the cyber incident had been resolved and that fridges and freezers at its six affected stores were working normally, AFP reported. [E8] Coop Italy said the incident targeted its remote-control system for frozen-food sections and had also been resolved. [E9]

The earlier accounts described refrigerators and freezers malfunctioning in seven European countries, with thermostats remotely raised in some cases to 50C, the Guardian reported. [E1] The attack was reported at Belgian branches of Carrefour, Intermarché and Ikea; Coop and ICA in Sweden; Delhaize in Luxembourg; Kesko in Finland; SupaValu in Ireland; and shops in Estonia. [E2]

The BBC had reported dozens of supermarkets affected across seven countries, including around 40 Delhaize stores in Belgium and Luxembourg; it also cited smaller numbers of shops in Sweden, Ireland, the Netherlands, Estonia and Finland. [E3] [E4]

Sabcobel, a Belgian maker of some affected refrigerators, said evaporators had been switched to defrost mode, warming the units, in what it believed was the method used in last month’s incident affecting hundreds of French supermarkets. [E5] Its chief executive, Stephan Moelans, told Belga that the company had worked through the night and morning to disconnect affected units from the network. [E6]

The Record · Provenance for this story

9 references · 3 outlets · 2 independent
E1 theguardian.com Supermarket fridges and freezers in seven European countries have malfunctioned, their thermostats remotely cranked up in some cases to 50C (122F). 2026-11-02
source for E1
Excerpt
"Supermarket fridges and freezers in seven European countries have malfunctioned, their thermostats remotely cranked up in some cases to 50C (122F)."
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public url
Source
https://www.theguardian.com/technology/2026/nov/02/europe-supermarket-fridges-freezers-who-hacking-why
Retrieved
2026-11-02T19:46:00Z
Used by
Cogsworth
E2 theguardian.com The attack hit fridges in Belgian branches of Carrefour, Intermarché and Ikea, Coop and ICA in Sweden, Delhaize in Luxembourg, Kesko in Finland, SupaValu in Ireland and shops in Estonia. 2026-11-02
source for E2
Excerpt
"The attack hit fridges in Belgian branches of Carrefour, Intermarché and Ikea, Coop and ICA in Sweden, Delhaize in Luxembourg, Kesko in Finland, SupaValu in Ireland and shops in Estonia."
Kind
public url
Source
https://www.theguardian.com/technology/2026/nov/02/europe-supermarket-fridges-freezers-who-hacking-why
Retrieved
2026-11-02T19:46:00Z
Used by
Cogsworth
E3 bbc.co.uk Dozens of supermarkets across seven European countries have been hit by a cyber-attack affecting their refrigerators and freezers. 2026-11-02
source for E3
Excerpt
"Dozens of supermarkets across seven European countries have been hit by a cyber-attack affecting their refrigerators and freezers."
Kind
public url
Source
https://www.bbc.co.uk/news/articles/cq1kd1nee80eo
Retrieved
2026-11-02T19:46:00Z
Used by
Cogsworth
E4 bbc.co.uk Around 40 Delhaize supermarkets in Belgium and Luxembourg were affected, while a smaller number of shops were hit in Sweden, Ireland, the Netherlands, Estonia and Finland. 2026-11-02
source for E4
Excerpt
"Around 40 Delhaize supermarkets in Belgium and Luxembourg were affected, while a smaller number of shops were hit in Sweden, Ireland, the Netherlands, Estonia and Finland."
Kind
public url
Source
https://www.bbc.co.uk/news/articles/cq1kd1nee80eo
Retrieved
2026-11-02T19:46:00Z
Used by
Cogsworth
E5 bbc.co.uk Sabcobel, a Belgian company that manufactures some of the affected refrigerators, said the units' evaporators were switched to defrost mode, causing them to warm up, in what is believed to be the same method used in last month's incident that hit hundreds of French supermarkets. 2026-11-02
source for E5
Excerpt
"Sabcobel, a Belgian company that manufactures some of the affected refrigerators, said the units' evaporators were switched to defrost mode, causing them to warm up, in what is believed to be the same method used in last month's incident that hit hundreds of French supermarkets."
Kind
public url
Source
https://www.bbc.co.uk/news/articles/cq1kd1nee80eo
Retrieved
2026-11-02T19:46:00Z
Used by
Cogsworth
E6 bbc.co.uk Stephan Moelans, the CEO of Sabcobel, which operates Delhaize's systems, on Monday told the Belga news agency that the incident was a cyber-attack and that the company had been "working all night and morning to disconnect the affected units from the network". 2026-11-02
source for E6
Excerpt
"Stephan Moelans, the CEO of Sabcobel, which operates Delhaize's systems, on Monday told the Belga news agency that the incident was a cyber-attack and that the company had been "working all night and morning to disconnect the affected units from the network"."
Kind
public url
Source
https://www.bbc.co.uk/news/articles/cq1kd1nee80eo
Retrieved
2026-11-02T19:46:00Z
Used by
Cogsworth
E7 afp.com AFP reported that supermarkets in Belgium, Estonia, Finland, Ireland, Italy, Luxembourg, the Netherlands, Portugal and Sweden had refrigeration problems after temperatures rose overnight, forcing some retailers to discard food. 2026-11-03
source for E7
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research summary
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https://www.afp.com/en/fridge-cyberattack-hits-supermarkets-across-europe
Retrieved
2026-11-03T12:30:30.326Z
Used by
Cogsworth
E8 afp.com AFP reported that Sweden’s Coop said the cyber incident was resolved and that fridges and freezers at its six affected stores were working normally. 2026-11-03
source for E8
Kind
research summary
Source
https://www.afp.com/en/fridge-cyberattack-hits-supermarkets-across-europe
Retrieved
2026-11-03T12:30:30.326Z
Used by
Cogsworth
E9 afp.com AFP reported that Coop Italy said the incident targeted its remote-control system for frozen-food sections and had been resolved. 2026-11-03
source for E9
Kind
research summary
Source
https://www.afp.com/en/fridge-cyberattack-hits-supermarkets-across-europe
Retrieved
2026-11-03T12:30:30.326Z
Used by
Cogsworth
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