Ukraine’s Defence Ministry opened DELTA’s AI assistant to all users on 28 August, moving the tool from pilot testing into general availability across the combat system [E1]. The assistant sits inside DELTA’s secure environment and answers common operational-use questions from designated system knowledge sources [E1]. Users can ask how to build a route and receive instructions with images and visual guidance inside the interface [E1]. The ministry did not identify the assistant’s vendor in the release [E1].
The rollout already has a measurable support footprint. About a quarter of queries sent through DELTA’s web widget are being handled by the assistant [E1]. Support requests through that channel have fallen by approximately 27%, while response wait time has been reduced by a factor of 30 [E1]. DELTA is measuring this deployment in service-desk terms: fewer tickets, less queueing and faster answers where operators already work [E1].
The published job is support. It answers common questions inside DELTA and can return illustrated route-building instructions directly in the interface [E1]. The release describes no role for the assistant in target recognition, target selection or weapons engagement [E1]. Its reported performance concerns query share, ticket volume and response wait [E1].
DELTA also contains a distinct computer-vision layer, which sets the boundary around the new tool. Avengers Labs uses a battlefield dataset of more than five million annotated frames to train combat AI; a system trained on it processes more than 100,000 UAV video streams each month, and Vezha is the DELTA module cited for video-stream equipment detection [E2][E3][E4]. Ukraine says more than 70 AI- or computer-vision-enabled systems are already used to strike enemy targets, with the final decision on target selection and engagement kept with a human operator [E3]. The 28 August assistant release assigns its widget to questions, guidance and support inside DELTA [E1].
Before general release, the assistant was tested with representatives of Ukrainian Defence Forces units [E1]. During that pilot it handled common issues and directed users to responsible teams when escalation was necessary [E1]. Feedback from those users was used to improve response quality and expand the assistant’s knowledge base [E1]. The 28 August change moved that tested support flow to DELTA’s full user base [E1].
Security boundaries are explicit in the release. The assistant operates inside DELTA’s secure environment and draws only from designated system knowledge sources [E1]. Its published capabilities cover common questions, route-building guidance and escalation to responsible teams [E1]. The announcement names no vendor, model provider or underlying architecture [E1].
That makes the first measurable payoff mundane and operational. The published numbers concern ticket deflection and response time: roughly one query in four handled by the widget, about 27% fewer support requests through the channel, and a 30-fold reduction in waiting [E1]. Ukraine has moved an AI layer into the same secure interface used by DELTA operators; its documented workload is documentation, guidance and escalation [E1]. For DELTA’s new assistant, the battlefield task is to explain the interface [E1].